Our fulfillment team is taking every precaution with regards to additional measures of sanitizing both the warehouses and offices, as well as providing proper training for their employees about the virus and the best methods of prevention. In addition, our fulfillment company has been defined as a 'essential service' and will be open and operating with a full staff.
Due to high order volumes and with the additional sanitation and handling measures our fulfillment team takes to protect their staff and our customers, we are experiencing delays of up to 3 days. Please keep this in mind when you place your order and contact us immediately if you experience any longer delays.
Note: If you have any further questions feel free to contact us through social media or by email at firstname.lastname@example.org.
You can also email us at: email@example.com within 30 days of receiving your order to place a return. Have your order number ready and we will gladly help you to place the return. For more information regarding your return request, please refer to our Return Policy page.
Your credit card will be charged as soon as your order is accepted and processed.
Please email us immediately at firstname.lastname@example.org you need to cancel or change an order. If your order hasn’t been fulfilled we should be able to process your request.
You can check the status of your order on the My Account page. It will be updated once your order has been processed and then again once it has been shipped.
Yes, all our products are cruelty-free. We do not test on animals. Our products do not contain preservatives, additives, mineral oils, parabens & sulfates. For more information regarding our ingredients, please refer to our Ingredients page.
To ensure quality and authenticity all our products are Made in Morocco.
We would like to reassure you that all our products are in stock in our fulfillment center located in Traverse City, Michigan USA.
Our products are good for all skin types. However, if you have very sensitive skin you should test a small area first.